1. Instructions
Xplant is a direct sales site for purchasing plants from various plant farms in Korea.
Therefore, if you are ordering from multiple stores, the shipping charge will be charged separately for each store.
If possible, buying from one store is a good way to save shipping costs.
The name of the store can be found just above the item name at the top of the product detail screen.(Or you can use “All store” menu at the top of screen)
We can send plants to all countries.
However, please check with your country's customs office to find out what procedures are in place for the import of plants in your country.

2. Verify international delivery stores.
Stores that offer international delivery have an airplane indicator next to the store name.
(You will need to purchase through a purchasing agency if the store does not offer direct overseas shipment)
For overseas direct delivery, you must order from English / Chinese /Japanese site. (Please select the language before ordering)

3. Shipping cost
The minimum purchase amount for overseas shipment is 100,000 won from one shop.
The shipping cost (including washing and disinfection) per amount is as follows:
(However, if the weight of the item exceeds the shipping cost too much, it may be necessary to pay additional shipping cost. We will contact through your E-mail)

Asia
Amount: 100,000~300,000won shipping cost 40,000won
Amount: 300,001~ 1,000,000won shipping cost 65,000won
Amount: 1,000,001~ 1,500,000won shipping cost 120,000won
Amount: 1,500,001won~ 2,000,000won shipping cost 140,000won
Amount: 2,000,001won ~ 2,500,000won shipping cost 170,000won
Amount: 2,500,001won ~ 3,000,000won shipping cost 200,000won
Amount: 2,500,001won ~ shipping cost 230,000won

Europe and America(Australia)
Amount: 100,000~300,000won shipping cost 85,000won
Amount: 300,001~ 1,000,000won shipping cost 140,000won
Amount: 1,000,001~ 1,500,000won shipping cost 190,000won
Amount: 1,500,001won~ 2,000,000won shipping cost 270,000won
Amount: 2,000,001won ~ 2,500,000won shipping cost 360,000won
Amount: 2,500,001won ~ 3,000,000won shipping cost 440,000won
Amount: 2,500,001won ~ shipping cost 500,000won
Shipping cost will be automatically calculated according to the amount when you fill out your order.

4. Payment method
1)Cash deposit
Please use the following account information to make a deposit.
① Bank name - SHINHAN BANK
② Bank Address - 20, SEJONG-DAERO 9-GIL, JUNG-GU, SEOUL, SOUTH KOREA (post code : 04513)
③ Bank SWIFT CODE - SHBKKRSE
④ Bank account - 140-011-003169
⑤ Recipient Information - xplant / T8032 chungmin-ro 66 Songpa-gu Seoul, Korea / +82-070-8658-2365

2)Card payment
Card payment is available for both mobile and PC. (Visa, Master, JCB, 中国银联)
Overseas cards can only be used with 3D security certification. (Prevention of the theft)
For the authentication method, please contact the card issuer.

5. Phytosanitary certificate
When purchasing in small quantity without a phytosanitary certificate:
-Please verify the allowable quantity without a phytosanitary certificate with the custom officials in your country before purchasing
-Please verify with the customs in your country if the plant you are purchasing is not included in the list of prohibited plants for import
-Please acknoweldge that the soil in the roots will be removed before shipping
-Plant may be split into an extra quantity during removal of soil, so, please verify and comment the allowable quantity (if the plant is split into several pieces, only one will be shipped)

When purchasing in large quantity with a phytosanitary certificate:
-A phytosanitary certificate will be issued for purchases over KRW 300,000 from a single store
(Even if you purchase from several stores, you can receive a phytosanitary certificate from only the store that you have purchased more than 300,000 won)
- If you purchase under KRW 300,000 per store and per phytosanitary certificiate, you can apply for phytosanitary certificate after paying the phytosanitary certficiate cost.
(The cost of a phytosanitary certificate is KRW 25,000 per store and per phytosanitary certificate.)
- If you purchase under KRW 300,000 and you select to necessary certificate, we will send you a payment email.
-Please verify with the customs in your country if the plant you are purchasing is not included in the list of prohibited plants for import
-In some occasions,an import license may be required
-Phytosanitary certificate and invoice will be included in the box during shipping

6. How to Apply for an Phyotosanitary Certificate

①. My page → Order history
My Page - Click to “application for quarantine certificate” after viewing the order history.





②. Order Num.





③. Application for quarantine certificate





④. If you clicked ③ Application for quarantine certificate, you will see the below screen.




- Check the name and address of the phytosanitary certificate after selecting the order number to apply for the phytosanitary certificate. (The address and applicant of the certificate must be written only english.)
- Also if you apply for multiple orders together, you can apply together by selecting multiple order numbers.
- The quantity will be determined by the seller because it can be separated more one piece.
★ Quarantine will be processed using the scientific name requested and Xplant will not be responsible for any issues that might rise at the customs.
- If there is a requirement to mark on the phytosanitary certificate, write it down in customer requirements. ( If a label should be used, writing the number of labels to use.) Also if your country needs a document (example: import permit, label etc.) excluding phytosanitary certificate, You must attach to it.



⑤ If you want to modify after you submit, click to “Modification for quarantine certificate”.




If your application is perfect, it will be marked “Quarantine application in progress” after we confirm it. But if your document
is not perfect, We will contact you by email or message.
Also it is changed to “Quarantine application in progress”, it cannot be modified.


If certificate application is completed, it will be marked “Quarantine application completed”.


If the seller to ship the plants, it will be marked “Ship completed”.



⑥ Reference

(1) About the Scientific name

If an English name(Scientfic name) is empty, you must fill it in as english.(It is an unnamed or unknown plant.)
We can not write an application form instead of you.
Because we do not know which plants are banned importing from your country.
(Please fill in the name of the plant that can be imported from your country.- Please contact your customs office to see what kind plant can be imported.)

ex) If you are purchasing an Echeveria and an English name is empty, you can directly write it as "Echeveria spp" and apply after checking with the customs in your country if you can import an Echeveria spp (spp means a category of Echeveria with unknown name).
- Kindly check with the customs if the item with the noted scientific name in English is permitted for import in your country.(include Echeveria spp)

(2) About the purchasing agent

Please proceed with your purchase at Xplant

- For direct International deliver without buying agent, choose the language on the top right of the homepage (It make apply international shipping cost on your order)

- But if you use the purchase agent, it will be shipped to the purchasing agent in Korea and then the purchasing agent will be shipped overseas. Please use the below purchasing agent list to contact for assistance. (Contact via E-mail, messenger, phone please).

- Additionally, If you use the purchase agency, you must choose "Use buying agent" when you ordering.

★ We can send your plants without it(phyotosanitary certificate), but Xplant and seller will not be responsible for any problems at customs (only plants with residual soil or insects and returned to Korea will be refunded).

7. Overview of Process for International Purchase

①. First, search for a store that provides international shipment without a purchasing agent
(marked with an airplane icon next to the store name)

- The minimum purchase amount for overseas shipment is 100,000 won from one shop.

- A phytosanitary certificate will be issued for purchases over KRW 300,000 from a single store. (You must apply for a quarantine certificate. Reference to 5. Phytosanitary certificate for details.)


②. Please verify with your country’s customs if the plant you want to purchase is allowed for import.


③. If you need a certificate of quarantine, please select “Necessary” when you ordering.


④. After proceeding with your order, please look under MY PAGE-DETAILS OF ORDER and click to “application for quarantine certificate” and submit to application form.


★ Quarantine will be processed using the scientific name requested and Xplant will not be responsible for any issues that might rise at the customs.


⑤. After cleansing and quarantine, your plant will be shipped with an invoice and a Phytosanitary Certificate. Also, you may look up the tracking number and details under SEARCH DETAILS OF ORDER.


NOTE: Xplant will not be responsible for any problems at customs except related to soil and insects.