Succulent korea xplant

Order guide for overseas country

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Dear Valued Customer, Thank you for your interest in Xplant.

Hello! This is Xplant!
We are the largest plants website in Korea
We will do our best to assist you with your safe overseas purchase.
Please be reminded of the following when purchasing plants from overseas.

Overview of Process for International Purchase

Order

Payment

Necessary of Phyotosanitary Certificate

No

Shipping

Yes

Purchases over KRW 300,000 per store

Yes

No

Apply of Phyotosanitary Certificate

Completed Issue of Phyotosanitary Certificate

Shipping

Payment of cost Phyotosanitary Certificate

Apply of Phyotosanitary Certificate

Completed Issue of Phyotosanitary Certificate

Shipping

Detail discript for International Purchase

Order
1. Instructions
Hello. This is xplant.
Xplant are the largest plants internet shopping mall in Korea and has the largest number of farms in Korea.
We are exporting plants to almost every country and plants are delivered safely to most customers. (except in countries where plant imports are prohibited).
We promise to do our best that you receive the plants quickly and safely.
*Caution
Be careful to those who approach selling at a lower price than X-Plant.
Xplant is not responsible for any problems caused by personal orders not through Xplant. (delivery delays, contact breaks and destruction of goods during customs clearance etc.)

2. Check overseas delivery stores and Required documents by country
1) Check overseas delivery products (stores)
In the case of goods (stores) that can be shipped overseas, the airplane mark appears in the picture of the product and the airplane mark appears next to the name of the overseas delivery store.
Overseas orders must be purchased from a Chinese/English/Japanese site (please select a language before ordering)
For overseas delivery, you must order from English / Chinese /Japanese site.
(Please select your language before order)

2) Required documents by country when importing plants
Japan - Phytosanitary certificate
Singapore - Phytosanitary certificate
France - Phytosanitary certificate
U.S.A - Phytosanitary certificate, Import Permit, Label(Green/Yellow)
Russia - Phytosanitary certificate, Additional Declaration
UK - Phytosanitary certificate, Additional Declaration
Italy - Phytosanitary certificate, Additional Declaration
Canada - Phytosanitary certificate, Import Permit
Thailand - Phytosanitary certificate, GMO
Philippines - Phytosanitary certificate, Import Permit, Additional Declaration

* Phytosanitary certificate: Plants quarantine certificate issued in Korea.(After completing the order, fill out the application form referring to below 6.How to Apply for an Phyotosanitary Certificate)
* Import Permit: Permit to import plants issued in your country.
* Additional Declaration: It is required to be written separately on the Pythosanitary certificate and varies by country.
* Green/Yellow label: Stickers to be issued when issuing import permits in the U.S.A.
* GMO: This document is necessary for customs clearance in Thailand and it is issued in Korea without having apply separately.

For overseas direct delivery, you must order from English / Chinese /Japanese site.
(Please select the language before ordering)

Payment
3. Shipping cost
The minimum purchase amount for overseas shipment is 100,000 won from one shop.
The shipping cost (including washing and disinfection) per amount is as follows:
(However, if the weight of the item exceeds the shipping cost too much, it may be necessary to pay additional shipping cost. We will contact through your E-mail)

Asia
Amount: 100,000~300,000won shipping cost 40,000won
Amount: 300,001~ 1,000,000won shipping cost 65,000won
Amount: 1,000,001~ 1,500,000won shipping cost 120,000won
Amount: 1,500,001won~ 2,000,000won shipping cost 140,000won
Amount: 2,000,001won ~ 2,500,000won shipping cost 170,000won
Amount: 2,500,001won ~ 3,000,000won shipping cost 200,000won
Amount: 3,000,001won ~ shipping cost 230,000won

Europe and America(Australia)
*Order quantity 1~12pcs, shipping cost 50,000won
Amount: 100,000~300,000won shipping cost 85,000won
Amount: 300,001~ 1,000,000won shipping cost 140,000won
Amount: 1,000,001~ 1,500,000won shipping cost 210,000won
Amount: 1,500,001won~ 2,000,000won shipping cost 270,000won
Amount: 2,000,001won ~ 2,500,000won shipping cost 360,000won
Amount: 2,500,001won ~ 3,000,000won shipping cost 440,000won
Amount: 3,000,001won ~ shipping cost 500,000won
Shipping cost will be automatically calculated according to the amount when you fill out your order.

4. Payment method
1)Cash deposit
Please use the following account information to make a deposit.
① Bank name - SHINHAN BANK
② Bank Address - 20, SEJONG-DAERO 9-GIL, JUNG-GU, SEOUL, SOUTH KOREA (post code : 04513)
③ Bank SWIFT CODE - SHBKKRSE
④ Bank account - 140-011-003169
⑤ Recipient Information - xplant / T8032 chungmin-ro 66 Songpa-gu Seoul, Korea / +82-070-8658-2365

2)Card payment
Card payment is available for both mobile and PC. (Visa, Master, JCB, 中国银联)
Overseas cards can only be used with 3D security certification. (Prevention of the theft)
For the authentication method, please contact the card issuer.

Phyotosanitary Certificate
5. Phytosanitary certificate
-A phytosanitary certificate can be free issued for purchases over KRW 300,000 from a single store

- If you purchase over KRW 300,000 from a single store, you can only issue a phytosanitary certificate for the store's products.
- If you purchase under KRW 300,000 from a single store, you can only issue a phytosanitary certificate after paying the phytosanitary certficiate cost.
(The cost of a phytosanitary certificate is KRW 25,000)
* If you purchase under KRW 300,000 and you select to necessary certificate, we will send you a payment email.

- Please proceed the order after check to your customs that the plants is that can be imported from your country.
-Phytosanitary certificate and invoice will be included in the box during shipping

Apply of Phyotosanitary Certificate
6. How to Apply for an Phyotosanitary Certificate

①. My page → Order history
My Page - Click to “application for quarantine certificate” after viewing the order history.

②. Order Num.

③. Application for quarantine certificate

④. If you clicked ③ Application for quarantine certificate, you will see the below screen.

- Check the name and address of the phytosanitary certificate after selecting the order number to apply for the phytosanitary certificate. (The address and applicant of the certificate must be written only english.)
- Also if you apply for multiple orders together, you can apply together by selecting multiple order numbers.
- The quantity will be determined by the seller because it can be separated more one piece.
★ Quarantine will be processed using the scientific name requested and Xplant will not be responsible for any issues that might rise at the customs.
- If there is a requirement to mark on the phytosanitary certificate, write it down in customer requirements. ( If a label should be used, writing the number of labels to use.) Also if your country needs a document (example: import permit, label etc.) including phytosanitary certificate, You must attach to it.

⑤ If you want to modify after you submit, click to “Modification for quarantine certificate”.

If your application is perfect, it will be marked “Quarantine application in progress” after we confirm it. But if your document
is not perfect, We will contact you by email or message.
Also it is changed to “Quarantine application in progress”, it cannot be modified.

If certificate application is completed, it will be marked “Quarantine application completed”.

If the seller to ship the plants, it will be marked “Ship completed”.

⑥ Reference

(1) About the Scientific name

If an English name(Scientfic name) is empty, you must fill it in as english.(It is an unnamed or unknown plants.)
We can not write an application form instead of you.
Because we do not know which plants are banned importing from your country.
(Please fill in the name of the plants that can be imported from your country.- Please contact your customs office to see what kind plants can be imported.)

ex) If you are purchasing an Echeveria and an English name is empty, you can directly write it as "Echeveria spp" and apply after checking with the customs in your country if you can import an Echeveria spp (spp means a category of Echeveria with unknown name).
- Kindly check with the customs if the item with the noted scientific name in English is permitted for import in your country.(include Echeveria spp)

- The scientific name should be an importable plants in your country.

Overview of Process for International Purchase
7. Overview of Process for International Purchase

①. First, search for a store that provides international shipment
(marked with an airplane icon next to the item name or store name )
(In the case of goods that can be shipped overseas, the airplane mark appears in the picture of the product. Also you can check the airplane mark next to the store ID.)

- The minimum purchase amount for overseas shipment is 100,000 won from one shop.

- If you purchase over KRW 300,000 from a single store, you can get a free to phytosanitary certificate. But in case of under KRW 300,000, there is an issuing cost 25,000KRW.

②. Please verify with your country’s customs if the plants you want to purchase is allowed for import.

③. If you need a certificate of quarantine, please select “Necessary” when you ordering.

④. After proceeding with your order, please look under MY PAGE-DETAILS OF ORDER and click to “application for quarantine certificate” and submit to application form.

⑤. After cleansing and quarantine, your plants will be shipped with an invoice and a Phytosanitary Certificate. Also, you may look up the tracking number and details under SEARCH DETAILS OF ORDER.

NOTE: Xplant will not be responsible for any problems at customs except related to soil and insects.

Thanks

	Order	1. Instructions Hello. This is xplant. Xplant are the largest plants internet shopping mall in Korea and has the largest number of farms in Korea. We are exporting plants to almost every country and plants are delivered safely to most customers. (except in countries where plant imports are prohibited). We promise to do our best that you receive the plants quickly and safely. Caution Be careful to those who approach selling at a lower price than X-Plant. Xplant is not responsible for any problems caused by personal orders not through Xplant. (delivery delays, contact breaks and destruction of goods during customs clearance etc.) 2. Check overseas delivery stores and Required documents by country 1) Check overseas delivery products (stores) In the case of goods (stores) that can be shipped overseas, the airplane mark appears in the picture of the product and the airplane* mark appears next to the name of the overseas delivery store. Overseas orders must be purchased from a Chinese/English/Japanese site (please select a language before ordering) For overseas delivery, you must order from English / Chinese /Japanese site. (Please select your language before order) 2) Required documents by country when importing plants Japan - Phytosanitary certificate Singapore - Phytosanitary certificate France - Phytosanitary certificate U.S.A - Phytosanitary certificate, Import Permit, Label(Green/Yellow) Russia - Phytosanitary certificate, Additional Declaration UK - Phytosanitary certificate, Additional Declaration Italy - Phytosanitary certificate, Additional Declaration Canada - Phytosanitary certificate, Import Permit Thailand - Phytosanitary certificate, GMO Philippines - Phytosanitary certificate, Import Permit, Additional Declaration * Phytosanitary certificate: Plants quarantine certificate issued in Korea.(After completing the order, fill out the application form referring to below 6.How to Apply for an Phyotosanitary Certificate) * Import Permit: Permit to import plants issued in your country. * Additional Declaration: It is required to be written separately on the Pythosanitary certificate and varies by country. * Green/Yellow label: Stickers to be issued when issuing import permits in the U.S.A. * GMO: This document is necessary for customs clearance in Thailand and it is issued in Korea without having apply separately. For overseas direct delivery, you must order from English / Chinese /Japanese site. (Please select the language before ordering)
	Payment	3. Shipping cost The minimum purchase amount for overseas shipment is 100,000 won from one shop. The shipping cost (including washing and disinfection) per amount is as follows: (However, if the weight of the item exceeds the shipping cost too much, it may be necessary to pay additional shipping cost. We will contact through your E-mail) Asia Amount: 100,000~300,000won shipping cost 40,000won Amount: 300,001~ 1,000,000won shipping cost 65,000won Amount: 1,000,001~ 1,500,000won shipping cost 120,000won Amount: 1,500,001won~ 2,000,000won shipping cost 140,000won Amount: 2,000,001won ~ 2,500,000won shipping cost 170,000won Amount: 2,500,001won ~ 3,000,000won shipping cost 200,000won Amount: 3,000,001won ~ shipping cost 230,000won Europe and America(Australia) Order quantity 1~12pcs, shipping cost 50,000won Amount: 100,000~300,000won shipping cost 85,000won Amount: 300,001~ 1,000,000won shipping cost 140,000won Amount: 1,000,001~ 1,500,000won shipping cost 210,000won Amount: 1,500,001won~ 2,000,000won shipping cost 270,000won Amount: 2,000,001won ~ 2,500,000won shipping cost 360,000won Amount: 2,500,001won ~ 3,000,000won shipping cost 440,000won Amount: 3,000,001won ~ shipping cost 500,000won Shipping cost will be automatically calculated according to the amount when you fill out your order. 4. Payment method 1)Cash deposit Please use the following account information to make a deposit. ① Bank name - SHINHAN BANK ② Bank Address - 20, SEJONG-DAERO 9-GIL, JUNG-GU, SEOUL, SOUTH KOREA (post code : 04513) ③ Bank SWIFT CODE - SHBKKRSE ④ Bank account - 140-011-003169 ⑤ Recipient Information - xplant / T8032 chungmin-ro 66 Songpa-gu Seoul, Korea / +82-070-8658-2365 2)Card payment Card payment is available for both mobile and PC. (Visa, Master, JCB, 中国银联) Overseas cards can only be used with 3D security* certification. (Prevention of the theft) For the authentication method, please contact the card issuer.
	Phyotosanitary Certificate	5. Phytosanitary certificate -A phytosanitary certificate can be free issued for purchases over KRW 300,000 from a single store - If you purchase over KRW 300,000 from a single store, you can only issue a phytosanitary certificate for the store's products. - If you purchase under KRW 300,000 from a single store, you can only issue a phytosanitary certificate after paying the phytosanitary certficiate cost. (The cost of a phytosanitary certificate is KRW 25,000) * If you purchase under KRW 300,000 and you select to necessary certificate, we will send you a payment email. - Please proceed the order after check to your customs that the plants is that can be imported from your country. -Phytosanitary certificate and invoice will be included in the box during shipping
	Apply of Phyotosanitary Certificate	6. How to Apply for an Phyotosanitary Certificate ①. My page → Order history My Page - Click to “application for quarantine certificate” after viewing the order history. ②. Order Num. ③. Application for quarantine certificate ④. If you clicked ③ Application for quarantine certificate, you will see the below screen. - Check the name and address of the phytosanitary certificate after selecting the order number to apply for the phytosanitary certificate. (The address and applicant of the certificate must be written only english.) - Also if you apply for multiple orders together, you can apply together by selecting multiple order numbers. - The quantity will be determined by the seller because it can be separated more one piece. ★ Quarantine will be processed using the scientific name requested and Xplant will not be responsible for any issues that might rise at the customs. - If there is a requirement to mark on the phytosanitary certificate, write it down in customer requirements. ( If a label should be used, writing the number of labels to use.) Also if your country needs a document (example: import permit, label etc.) including phytosanitary certificate, You must attach to it. ⑤ If you want to modify after you submit, click to “Modification for quarantine certificate”. If your application is perfect, it will be marked “Quarantine application in progress” after we confirm it. But if your document is not perfect, We will contact you by email or message. Also it is changed to “Quarantine application in progress”, it cannot be modified. If certificate application is completed, it will be marked “Quarantine application completed”. If the seller to ship the plants, it will be marked “Ship completed”. ⑥ Reference (1) About the Scientific name If an English name(Scientfic name) is empty, you must fill it in as english.(It is an unnamed or unknown plants.) We can not write an application form instead of you. Because we do not know which plants are banned importing from your country. (Please fill in the name of the plants that can be imported from your country.- Please contact your customs office to see what kind plants can be imported.) ex) If you are purchasing an Echeveria and an English name is empty, you can directly write it as "Echeveria spp" and apply after checking with the customs in your country if you can import an Echeveria spp (spp means a category of Echeveria with unknown name). - Kindly check with the customs if the item with the noted scientific name in English is permitted for import in your country.(include Echeveria spp) - The scientific name should be an importable plants in your country.
	Overview of Process for International Purchase	7. Overview of Process for International Purchase ①. First, search for a store that provides international shipment (marked with an airplane icon next to the item name or store name ) (In the case of goods that can be shipped overseas, the airplane mark appears in the picture of the product. Also you can check the airplane mark next to the store ID.) - The minimum purchase amount for overseas shipment is 100,000 won from one shop. - If you purchase over KRW 300,000 from a single store, you can get a free to phytosanitary certificate. But in case of under KRW 300,000, there is an issuing cost 25,000KRW. ②. Please verify with your country’s customs if the plants you want to purchase is allowed for import. ③. If you need a certificate of quarantine, please select “Necessary” when you ordering. ④. After proceeding with your order, please look under MY PAGE-DETAILS OF ORDER and click to “application for quarantine certificate” and submit to application form. ⑤. After cleansing and quarantine, your plants will be shipped with an invoice and a Phytosanitary Certificate. Also, you may look up the tracking number and details under SEARCH DETAILS OF ORDER. NOTE: Xplant will not be responsible for any problems at customs except related to soil and insects.

2. Call Center

If you have some problem. Let us know Call Center

Thank you!

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	엑스플랜트 Privacy Officer : 이해경 Address: 서울특별시 송파구 충민로66 T8032 Business Num : 632-87-00185 Online Permission : 제 2015-서울강남-02172 Bank account ① Bank name - SHINHAN BANK ② Bank Address - 20, SEJONG-DAERO 9-GIL, JUNG-GU, SEOUL, SOUTH KOREA (Post code : 04513) ③ Bank SWIFT CODE - SHBKKRSE ④ Bank account - 140-011-003169 ⑤ Recipient Information - xplant / T8032 chungmin-ro 66 Songpa-gu Seoul, Korea / +82-070-8658-2365		Call center 070-8658-2365 Contact your sales representative for product/shipping/cancel inquiries Click on the name of the product after clicking on item Please contact us at the customer center bulletin board because there is a lot of call(Koran only) Customer Center Bulletin Board Frequently Asked Questions and Information		Mobile Xplant Faster and easier in the mobile app Meet the benefits of xPlant